Quaintance-Weaver Restaurants and Hotels has a strong commitment to providing excellent service to all of our guests, including respecting their concerns about privacy. We understand that visitors to our website may have questions about how this website collects and uses information.

This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that meeting your needs and expectations form the foundation of everything we do — including protecting your privacy.

If you have any questions about this privacy statement or privacy concerns please send an e-mail to qwrhinfo@qwrh.com or write to:

Quaintance-Weaver Restaurants & Hotels
324 West Wendover Avenue, Suite 320,
Greensboro, North Carolina 27408

This privacy notice applies solely to information collected by these websites. Quaintance-Weaver Restaurants and Hotel will notify you of the following:

• Change/correct any data we have about you
• Have us delete any data we have about you
• What information we collect
• With whom it is shared
• How it can be corrected
• How it is secured
• How policy changes will be communicated
• How to address concerns over misuse of personal data

INFORMATION COLLECTION, USE AND SHARING

We are the sole owners of the information collected on these sites. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services or changes to this privacy policy.

Browsing: Our websites do not collect personally identifiable information from your computer when you browse the site. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your email address, or any other personally identifiable information.

Internet Protocol (IP) Address: An IP address is a number that is automatically assigned to your computer when you browse the Internet. When users request a page from our site, our servers log the user’s current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personally identifiable information about you.

Cookies: Our website uses cookie technology. Cookies are strings of text that a website may store on a user’s computer. Our website uses cookies but currently only requires them in the online reservation process. Cookies enable our website to keep track of your preferences and activities relating to the website. Our website creates session cookies for each visit in order to facilitate your visit. The session cookie expires at the end of the session.

• Use of Cookies and Emails – We use a third party service provider to send marketing emails on behalf of the Quaintance-Weaver Restaurants and Hotels. There are no cookies in the email. However, when an email recipient clicks on a link to a website included in the email, a persistent cookie is placed on the user’s computer. This cookie is used to measure the effectiveness of our email marketing efforts and better understand how our users navigate through the site. The cookies generated from the e-mails do not contain personally identifiable information and may remain on your hard drive unless deleted by you.
• Use of Cookies for Advertising – we use third party service providers to serve and host our advertisements. These third parties use persistent cookies to track the number of times our site is accessed and whether the site was accessed from the advertisement. The cookies generated from the advertisements do not contain personally identifiable information and may remain on your hard drive unless deleted by you.

The third party service providers mentioned above are contractually bound not to use any information they gather for any purpose other than providing services to us. Cookies do not corrupt or damage your computer or computer files. In addition, we do not use cookies to gather information concerning your visits to non-Quaintance-Weaver websites. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.

Information We Collect: When we need to collect personally identifiable information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at our hotel, we will ask you for information such as name, address, telephone number, email address, credit card number, and room preference to process your reservation. We may use your email address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. The same types of information would be requested to complete a gift certificate transaction. As indicated below (see E-Mail section), we may also use your email address to notify you about special offers and promotions.

Securing the Transmission and Storage of Information: When we ask you for credit card data when making a reservation or purchasing a gift certificate, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Mozilla Firefox. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from http to https. After information reaches the Quaintance-Weaver Restaurants and Hotels, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside the Company.

Email: It is our intention to only send you email communications that will be useful to you and that you want to receive. When you make a reservation and provide your email address, we will occasionally contact you via email and provide information about special offers and promotions that may be of interest to you. These communications will relate directly to Quaintance-Weaver Restaurants and Hotel. We use a third party email service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send Quaintance-Weaver Restaurants and Hotels related email. Every time you receive e-mail you will be provided the choice to opt-out of future emails by following the instructions provided in the email, or you may opt-out by updating your online profile.

Use of Information: We treat the information you provide to us as confidential information; it is, accordingly, subject to our company’s security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by state and country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on the sites covered by this privacy statement, which are listed in the first paragraph, is generally processed and stored in the United States.

The personally identifiable information you provide to us for making a reservation is used for the purpose of meeting your reservation request. If you cancel your reservation, the information is stored for record keeping purposes only and is not accessed again. After making a reservation or completing your stay or dine at a Quaintance-Weaver Restaurant or Hotel, unless you tell us otherwise, the information you provide may be used by us for direct marketing of special offers and promotions we believe would of interest to you. Quaintance-Weaver Restaurant and Hotel may use the services of a third party mail house for the sole purpose of mailing materials.

Disclosure of Information to Third Parties: Quaintance-Weaver Restaurants and Hotels prohibits the sale or transfer of personal information to entities outside of Quaintance-Weaver Restaurants and Hotels for their use without your approval.

Links: This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Legal Issues: This is a United States website and is subject to United States law. Quaintance-Weaver Restaurants and Hotels will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Quaintance-Weaver guests, visitors, associates, or property (including this site), or to others. As mentioned above, laws related to personal identifiable information vary by state and country. For example, personally identifiable information collected in the European Union is subject to the EU Data Protection Directive.

Orders: We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. We’ll use this information to contact you if we have trouble processing an order, updates related to your order and future offers related to your previous orders.

Surveys & Contests: From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey and contest information will be used for purposes of monitoring or improving the satisfaction of the restaurants and hotels and sharing news, updates and special offers.

Notification of Changes: We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of information about you and will be located here. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Service prior to the effective date of the changes. By continuing to access or use the Service after those changes become effective, you acknowledge the revised Privacy Policy. This policy has been updated on May 24, 2018

Children: Our Sites and our products and services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.

EU DATA SUBJECT RIGHTS

If you are a resident of the EU, you have the following additional rights regarding use and access to your data (as specified under the GDPR).

• Right of access. You may request a copy of the information that we have on you by sending a request to qwrhinfo@qwrh.com. We will reply with seven days and provide a copy of the information within thirty days.
• Right of rectification. You can update your information at any time by sending an email to qwrhinfo@qwrh.com. We will reply with seven days and correct any incorrect information within thirty days. You can also update your profile or unsubscribe using the links at the bottom of our email correspondence.
• Right to be forgotten. Under certain circumstances, you can request that we delete your data from our records. The decision on whether we can delete your data is based on factors including compliance, record keeping, and other restrictions that Quaintance-Weaver Restaurants and Hotel does not have control over. To request to have your data deleted, please send an email to qwrhinfo@qwrh.com. We will reply with seven days and accommodate your request within 30 days if we can do so. If we cannot delete or “anonomize” your data, we will provide you the reasons for doing so, and you have a right to object to our reasoning.
• Right to restriction of processing. You can grant or remove consent for processing of your data at any time by clicking the update your profile or unsubscribe links at the bottom of our email correspondence or emailing us at qwrhinfo@qwrh.com.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 336-370-0966 or via email.